Birthstone Crystal Necklace 18 Karat Gold Filled
Happiness Guaranteed
Product Description
Shipping & Returns
Delivery Time: All orders arrive within 24-48 hours through Royal Mail's express next-day delivery service.
Order Confirmation: You'll receive an email confirmation immediately after placing your order. If you don't see it in your inbox, please check your spam or junk folder. For any issues, reach out to our customer care team through our Contact Us page.
Gift Orders: Sending a gift is simple! Just enter the recipient's name and address during checkout, and add a personalized gift message. We'll beautifully package your gift without including any pricing information.
International Orders: You'll never be charged customs fees on any order.
Returns & Exchanges
We want you to love your purchase! If you're not completely satisfied, we offer full refunds on non-personalized items.
Return Policy:
- Full refunds available on all standard items
- Personalized items cannot be returned or refunded
- Earrings are non-returnable for hygiene reasons
For complete return details, please visit our FAQs section.
Committed to Sustainability
We design our jewellery with sustainability in mind, using high-quality recycled materials throughout our collections. Each piece contains over 60% recycled stainless steel, 80% recycled brass, or more than 90% recycled sterling silver.
Warranty Information
All of our jewellery are covered by a two-year warranty.
Pairs well with
Birthstone Crystal Necklace 18 Karat Gold Filled
If you have any questions, you are always welcome to contact us. We'll get back to you as soon as possible, within 24 hours on weekdays.
-
Shipping Information
Use this text to answer questions in as much detail as possible for your customers.
-
Customer Support
Use this text to answer questions in as much detail as possible for your customers.
-
FAQ’s
Use this text to answer questions in as much detail as possible for your customers.
-
Contact Us
Use this text to answer questions in as much detail as possible for your customers.
Frequently Asked Questions
Please read our FAQs page to find out more.
Return & Exchange Guidelines
To initiate a return or exchange request, please click here.
- Custom engraved items and permanently attached bracelets cannot be returned since they are customized specifically for each customer.
- Ear jewelry is final sale for health and safety considerations.
- Returns must be requested within 30 days of purchase.
- Customers are responsible for return shipping expenses. Tracking and insurance are optional - regular mail service is acceptable. Please be aware that we cannot be held responsible for packages that go missing during transit.
- Product exchanges depend on inventory levels and must receive approval.
- Defective merchandise may be returned for a full refund within 30 days. Items are deemed defective when they fail to function as intended.
Shipping Information
United Kingdom: £3.95
- Ships within 24-48 hours, followed by 1-5 working days for delivery.
Ireland: €3.95
- 1-5 working days for delivery
European Union:
- Varies by destination
- 2-6 working days for delivery
Missing Orders
Haven't received your package yet? Please check our Shipping section to see expected delivery timeframes for your purchase. Keep in mind that business days exclude weekends. If your order is more than 1-2 days overdue from the expected arrival date, please click here for assistance with your purchase.
Order Confirmation
Purchase confirmations are sent via email immediately after placing your order. Please check your spam or junk folders as these messages sometimes get filtered incorrectly. If you cannot locate your confirmation, please reach out to our excellent support team through our Contact Us section.
Material Specifications
Our jewelry collection features:
- High-quality stainless steel
- 18k gold coating
- 925 sterling silver construction
- Rhodium finishing
- Solid gold pieces available in 9k and 14k gold
- Permanently attached bracelets crafted from 9k solid gold
- Complete nickel-free composition across all items
How do you clean it?
To clean it use a soft and damp cloth, we recommend adding our microfiber cloth to avoid scratches caused by other alternatives.